1:8
contention ratio
At most 8 homes per line
We do not hide how many homes share a line. Past eight, peak-hour speed falls apart.
About
About us
We are a fibre internet provider in Chattogram. Instead of big claims we publish the numbers — how many homes share a line, what our uptime is, and who picks up when something breaks.
201+
Areas covered
15
Thanas on the network
99.53%
Uptime, trailing 12 months
24/7
Support, every day
What we do
Alpha Network provides fibre internet to homes and offices across Chattogram city. Alongside that we handle network solutions, CCTV installations, and data connectivity between offices.
What makes us different
Most providers keep their contention ratio quiet. We print ours next to the package, because during peak hours that single number decides what your line actually feels like.
- Every package states its sharing ratio in plain sight.
- Uptime is not rounded up — we publish the real trailing 12-month average.
- We check feasibility and tell you the answer before installation day.
The network
We run our own fibre backbone with multiple upstream routes and direct peering to BDIX and streaming caches. If one route goes down, traffic moves to another.
How we got here
Four steps, each one a decision about the network rather than the marketing.
-
2018
It started with one neighbourhood
We began in a single Chattogram neighbourhood with a handful of customers, and one rule from day one: tell people how many homes share their line.
-
2020
Our own fibre backbone
We started laying our own fibre instead of leasing capacity, so speed holds up during the 8pm peak.
-
2022
BDIX and cache peering
Direct routes to servers inside Bangladesh plus streaming cache — YouTube, Facebook and local FTP started coming from nearby.
-
2024
Across the city
The network reached 200+ areas across 15 thanas of Chattogram city, backed by a round-the-clock support team.
Why us
Why Alpha Network
No inflated claims — just what we can actually deliver.
99.5%
trailing 12-month average
Uptime, not rounded up
We do not claim 99.99%. A few hours a year go down, and we tell you when they do.
4
hours
Average time to your door
From complaint to a technician at your door, averaged across the city.
100%
all the way home
Fibre, not copper
Fibre from the cabinet to your router, with no copper leg in the middle.
The bill matches the quote
Installation and the monthly fee, nothing else. No VAT bolted on at the end.
16
thanas
Chattogram, run from Chattogram
Our NOC, support and field teams are all in this city. Your call does not go to Dhaka.
Get in touch
Questions or advice — talk to our expert team.