Privacy policy
We collect only what is needed to provide a connection. Here is exactly what that means.
What we collect
When you complete a new-connection or contact form we store your name, phone number, address, chosen area, and — if you drop a pin — your map coordinates. IP address and browser details are kept in technical logs.
Why we collect it
- To check whether a line can reach your address.
- To contact you and arrange the installation.
- To keep billing and support records.
- To meet legal and regulatory obligations.
Who we share it with
We do not sell your information to advertisers or third parties. We disclose it only where legally required, or in response to a lawful request from a regulator.
How long we keep it
For as long as the connection is active, and afterwards for as long as we are legally required to retain it.
Cookies
This website uses cookies and local storage only to remember your language (Bangla/English) and theme (light/dark). There are no advertising trackers.
Your rights
To see, correct, or request deletion of the information we hold about you, contact us on our hotline.
- Anything here unclear? Ask us — we would rather explain it than have you guess.